Privacy Policy

Effective Date: August 14, 2025

1. Introduction

Burleson Service Company (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.burlesonservice.com , contact us, or engage with our services, including through voice and SMS communications.

2. Information We Collect

  • Personal Information: Name, phone number, email, address, and service-related details.
  • Communication Data: Call recordings, voicemail, and SMS messages through RingCentral.
  • Technical Information: Browser type, IP address, and site usage behavior.

3. How We Use Your Information

We use your information to:

  • Respond to service requests and inquiries
  • Schedule and confirm appointments
  • Send updates via SMS or voice call
  • Improve customer experience
  • Comply with applicable laws

4. Text Messaging & TCPA Compliance

We use RingCentral to send SMS messages such as appointment reminders and updates. By providing your phone number, you consent to receive these communications.

  • Message frequency may vary
  • Message and data rates may apply
  • Reply “STOP” to unsubscribe at any time

We comply with A2P 10DLC and the Telephone Consumer Protection Act (TCPA) to ensure lawful and respectful communication practices.

5. Sharing of Information

We do not sell your personal information. We may share your data with service providers like RingCentral to deliver our services.

6. Third-Party Services

Our website may link to third-party websites (e.g., payment processors). We are not responsible for their privacy practices.

7. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe a child has submitted information, please contact us for removal.

8. Data Security

We use industry-standard security measures to protect your data.

9. Your Rights

You can request access, correction, or deletion of your personal data by contacting us using the information below.

10. Contact Us

Burleson Service Company
Email: burlesonservice@gmail.com
Phone: 817-295-0071